Wynn Macau Casino Rules, Entry Requirements and Gaming Policies

Wynn Macau Opening Hours and Service Availability

At Wynn Macau, our core casino operation is available 24 hours a day, allowing guests to use the land-based gaming floor throughout the day and night. Individual restaurants, lounges, spas, pools and entertainment attractions follow their own schedules, and some venues close on selected weekdays or during temporary operational periods. Live-table availability, machine selection, private gaming areas and specific betting limits can also change during the day according to demand and casino operations. The current hours displayed at the relevant venue take precedence whenever a temporary event, maintenance period, private function or operational adjustment affects the normal schedule.

Service	Opening hours	Avail­ability
Casino gaming	24 hours daily	Guests 21+; individual tables, games and machine avail­ability may vary
Red 8	24 hours daily	Chinese dining; guests must be 21+
99 Noodles	Daily, 11:00 am–2:00 am	Casual dining; guests must be 21+
Tekka	Wednes­day–Monday, 12:00 pm–2:00 am	Guests 21+; closed Tuesday
Cinne­bar	10:00 am–3:00 pm and 4:00 pm–1:00 am daily	Coffee by day; evening lounge from 4:00 pm; guests 18+
The Spa at Wynn	Daily, 11:00 am–9:00 pm	Appoint­ment avail­ability applies
The Spa at Encore	Daily, 11:00 am–9:00 pm	Appoint­ment avail­ability applies
Pool and Cabanas	Daily, 7:00 am–9:00 pm	Cabana avail­ability and operating con­ditions may apply
Per­formance Lake	Mon–Wed, 12:00 pm–10:00 pm; Thu–Sun, 12:00 pm–10:00 pm	Shows every 30 minutes; Thurs­day–Sunday every 20 minutes from 7:00 pm
Tree of Pros­perity	Daily, 12:00 pm–10:00 pm	Con­tinuous daytime display; evening per­formances every 30 minutes
Bar Cristal	Closed until further notice	No regular service while closed

Wynn Macau Casino Entry Rules, Dress Code and Guest Conduct

At Wynn Macau, our casino is a regulated land-based gaming environment, and entry is subject to statutory age requirements, identification checks and casino operating procedures. Guests must be at least 21 years old to enter or remain in gaming areas, regardless of whether they intend to place a wager. Our public casino information does not establish one universal floor-wide formal dress code, so guests should use neat, presentable clothing appropriate for a luxury resort. Individual restaurants, private areas and special events may apply stricter dress requirements. We may also request identification, restrict entry or require a guest to leave when this is necessary to comply with gaming law, exclusion measures, security requirements or venue rules.

Wynn Macau Age and Identification Rules

• • Minimum casino age: guests must be 21 or over to enter or remain on the gaming floor.
• • Proof of age: valid government-issued identification or a passport may be requested when age or identity needs to be confirmed.
• • Refusal of identification: a guest who cannot provide acceptable proof when lawfully requested may be denied access or asked to leave.
• • Non-gaming areas: hotel, dining and entertainment areas can have different age policies, but access to a venue situated inside a controlled gaming area may still be limited to guests aged 21 or above.

Wynn Macau Casino Dress Code

• • Casino floor: no single formal floor-wide dress code is publicly stated, but neat and presentable resort attire is appropriate.
• • Signature dining: individual restaurants may impose their own requirements. Wing Lei, for example, uses an elegant-casual standard and does not permit hats or caps; gentlemen should wear full-length trousers and avoid sleeveless tops and open-toe shoes.
• • Private gaming and events: additional attire requirements may apply where specified for a private salon, restaurant, hosted event or special function.
• • Venue-specific rules: the dress code shown for the particular restaurant, lounge or event takes precedence over general resort guidance.

Who May Be Refused Casino Entry

• • Guests under 21 are prohibited from entering or remaining in casino gaming areas.
• • Guests subject to a valid self-exclusion, third-party exclusion, judicial exclusion or other legally effective casino exclusion may not enter the relevant gaming areas.
• • A person showing obvious signs of intoxication or impairment from drugs may be refused access.
• • Access may be refused where identity or age cannot be satisfactorily confirmed when required.
• • Individuals covered by specific statutory restrictions connected with casino employment or public duties must comply with the rules applicable to their status.

Prohibited Conduct at Wynn Macau

• • Weapons, explosives and other prohibited dangerous items must not be brought into controlled casino areas.
• • Guests must not interfere with a game, disregard authorised game procedures or deliberately breach the rules applying to a table or machine.
• • Disorderly behaviour, disruption of casino operations, harassment or conduct that creates a security concern can result in removal from the gaming area.
• • Unauthorised selling or promotion of goods and services inside the casino is prohibited.
• • Dedicated photographic, video or sound-recording equipment may be restricted in gaming areas unless appropriate permission has been granted.
• • Guests must not attempt to circumvent an exclusion order by using another person to gamble on their behalf.
• • Unauthorised currency exchange connected with gambling is prohibited. Currency exchange should be conducted through approved casino counters, banks or other authorised providers.
• • Any instruction from authorised casino security, management, gaming inspectors or law-enforcement personnel must be followed where it concerns lawful entry, identification or conduct requirements.

Rules at Tables and Gaming Machines

• • Each table game operates under its applicable authorised rules, betting procedures and displayed limits.
• • Minimum and maximum wagers can differ between tables, gaming areas and times of day.
• • Machine denominations, paytables, jackpot conditions and ticket procedures are displayed on or through the relevant gaming device.
• • Private gaming access does not override age, identification, responsible-gaming, security or regulatory requirements.
• • Membership status and VIP privileges do not alter game odds, payout rules or the random outcome of a game.

Wynn Macau Wynn Rewards Loyalty Programme

At Wynn Macau, our current casino loyalty programme is Wynn Rewards, the programme historically referred to as Red Card in our corporate materials. It is designed primarily around eligible in-person table-game and slot activity at our land-based casino. Members can have qualifying play recorded to their account and earn points according to the applicable programme rules. Eligible points may be used for selected dining, accommodation, retail, promotional gaming and tournament-related rewards. Wynn Rewards is structured across four membership tiers: Red, Gold, Diamond and Chairman. Restaurant discounts currently progress from 10% at Red to 15% at Gold, 20% at Diamond and 25% at Chairman at participating venues under the applicable terms. Higher membership status can also provide access to a broader range of hospitality, transport, priority-service, gaming and event privileges. Selected benefits may include private gaming access, VIP hotel services, limousine arrangements, exclusive event invitations and complimentary resort benefits, depending on tier and eligibility. There is no single publicly stated £ spending threshold that automatically grants every higher-tier benefit, because qualification depends on the programme's recorded activity and current rules. Existing members can activate and manage their online Wynn Rewards account, while membership and account assistance is available through Wynn Rewards service channels at the resort. Casino-play benefits are available only to guests legally permitted to gamble, so guests under 21 cannot earn qualifying casino activity by playing on the gaming floor. Points, tier privileges, promotional rewards and complimentary services remain subject to validity periods, availability and the terms applying when the benefit is used.

Wynn Macau Wynn Rewards Registration

• • Guests need an active Wynn Rewards membership before qualifying casino activity can be recorded for loyalty purposes.
• • Membership and account support is available through Wynn Rewards service channels at the resort.
• • Existing members can register or activate online account access using the information associated with their Wynn Rewards profile.
• • Identity information may be requested to create, verify or manage a membership account.
• • Casino gaming activity can only be recorded for a member who is legally eligible to gamble and who uses their own membership account.
• • Membership privileges are personal and should not be treated as transferable to another guest.

Wynn Rewards Membership Levels

• • Red: our entry membership tier, including access to core membership features and a 10% dining discount at participating restaurants under current terms.
• • Gold: a higher tier with expanded recognition and a 15% dining discount at participating restaurants.
• • Diamond: a premium tier with additional privileges and a 20% dining discount at participating restaurants.
• • Chairman: the highest published Wynn Rewards tier, with a 25% dining discount at participating restaurants and access to selected premium services according to current eligibility.

How Wynn Rewards Points Work

• • Eligible table-game and slot activity can generate loyalty value according to the qualifying play recorded on the member account.
• • The amount earned is not a guaranteed percentage of losses or winnings and should not be treated as cashback unless a specific promotion expressly says so.
• • Points can be redeemable for qualifying resort and casino rewards under the current programme catalogue.
• • Available rewards may include meals, hotel accommodation, selected retail items, promotional gaming chips and tournament entries.
• • Point requirements, eligible products and validity periods can change under the programme rules.

Higher-Tier Wynn Macau Privileges

• • Priority service at selected Wynn Rewards and resort counters.
• • Access to selected private gaming salons or exclusive gaming zones where the member's tier and current conditions permit it.
• • Invitations to selected promotions, special events and member activities.
• • VIP hotel check-in or related priority hotel services at qualifying tiers.
• • Complimentary limousine or selected transport arrangements for eligible higher-tier members.
• • Complimentary hotel stays or room privileges where included in the member's current tier benefits or individual offer.
• • Selected dining credits, private dining benefits or priority restaurant seating, subject to tier and availability.
• • Birthday, festive or recognition benefits where included in the current membership package.

Wynn Rewards Dining Discounts

• • Current published dining discounts are 10% for Red, 15% for Gold, 20% for Diamond and 25% for Chairman members at participating restaurants.
• • The membership dining discount applies to qualifying dine-in purchases and is not a universal discount on every item sold at the resort.
• • Alcoholic beverages, tobacco products and selected retail products, including certain seasonal products, are excluded under the published dining terms.
• • The dining discount can apply when an eligible bill is settled by accepted cash or credit card payment at the participating venue.
• • Takeaway purchases are excluded from the standard membership dining discount unless a separate promotion expressly provides otherwise.

Important Wynn Rewards Conditions

• • A membership tier does not guarantee a particular casino result or alter game odds.
• • Private gaming areas, complimentary rooms, transport and event access remain subject to availability and the member's qualifying status.
• • Promotional gaming chips are not necessarily equivalent to unrestricted cash and can carry their own wagering, game or expiry conditions.
• • Tournament entries can be subject to event-specific dates, capacity limits and participation rules.
• • We may require a valid membership card, digital membership credential and identification when a tier privilege or reward is redeemed.
• • Current Wynn Rewards terms take precedence over older Red Card information or expired promotional material.

Wynn Macau Game, Promotion, Tournament and Event Participation Rules

At Wynn Macau, participation conditions depend on whether a guest is using the casino floor, entering a member promotion, joining a tournament or attending a resort event. Casino gaming is regulated separately from restaurants, lounges and other non-gaming activities, so a guest who can attend a dining event is not necessarily eligible to enter the gaming floor. Wynn Rewards promotions can also have membership, tier, qualifying-play, booking or redemption requirements that do not apply to ordinary casino entry. Every promotion, tournament and limited event therefore remains subject to its own published or communicated terms in addition to our general resort and casino rules.

Participation in Wynn Macau Casino Games

• • Guests must be at least 21 years old to enter gaming areas and participate in casino games.
• • A guest subject to an effective casino exclusion cannot participate in gaming in a casino covered by that exclusion.
• • The player must comply with the rules, betting procedures and minimum or maximum limits of the particular table or machine.
• • Game availability is not guaranteed solely because the casino operates 24 hours; tables can open or close according to operating requirements.
• • A private salon or higher-limit area may have separate eligibility, access and betting conditions.
• • Wynn Rewards membership is not required simply to play ordinary eligible casino games unless a particular tournament or promotion expressly requires membership.

Participation in Wynn Macau Promotions

• • Some promotions are available only to Wynn Rewards members or to members within designated tiers.
• • A promotion can require qualifying gaming activity, a particular restaurant booking, hotel stay or another defined activity during the promotional period.
• • Personalised Wynn Rewards offers may appear only to the eligible member after account login or through direct communication.
• • Promotions can have limited quotas, stock, booking capacity or redemption periods.
• • Benefits may be awarded on a first-come, first-served basis where this is stated for the relevant offer.
• • A valid Wynn Rewards account, membership credential and identification may be required before a member-specific benefit is issued.
• • Expired, cancelled or already-redeemed offers cannot be assumed to remain valid after the promotional period.

Promotional Chips and Gaming Rewards

• • Eligible members may be able to redeem qualifying loyalty points for promotional gaming chips where this reward is available.
• • Promotional chips can be restricted to specified games or gaming areas.
• • They may have a validity period or other redemption conditions and should not be treated as unrestricted cash.
• • A promotional chip does not change the mathematical odds of the game on which it is permitted to be used.
• • The applicable promotional rules determine whether any resulting payout is made in ordinary casino chips, cash or another permitted form.

Wynn Macau Casino Tournaments

• • Tournament participation may be available through an eligible Wynn Rewards redemption, direct qualification, invitation or event-specific registration process.
• • Each tournament can specify its own eligible game, entry period, format, scoring system, prize structure and capacity.
• • Free tournament entry obtained through loyalty rewards remains subject to the same event rules as other qualifying entries.
• • Tournament entry cannot be assumed to have a cash surrender value unless the event terms expressly provide one.
• • Places can be limited, and an eligible member is not guaranteed admission after registration closes or capacity is reached.
• • Players must satisfy the legal casino age requirement and any additional identification or membership conditions stated for the event.

Special Events, Dining Events and Entertainment

• • Restaurant collaborations, seasonal dining programmes and other limited events can require advance reservation.
• • Special-event menus can have fixed starting times, limited seating and separate cancellation conditions.
• • Guests must comply with the age policy and dress code of the venue in which the event is held.
• • Events involving alcoholic drinks remain subject to the applicable minimum age and service rules.
• • Complimentary public attractions such as Performance Lake and the Tree of Prosperity do not require casino participation, although schedules can change for operational reasons.
• • An advertised event can be altered, postponed or cancelled where operational, safety or other valid circumstances require it.

General Participation Restrictions

• • Members should participate using their own identity and Wynn Rewards account rather than another person's membership credentials.
• • A reward intended for a named member should not be transferred unless the specific terms expressly permit transfer.
• • Fraudulent activity, manipulation of a promotion, duplicate redemption or circumvention of eligibility conditions can result in cancellation of the benefit.
• • A promotion cannot override legal casino exclusions, age restrictions or other statutory entry requirements.
• • Individual promotional and event terms always take precedence where they contain more specific requirements than the general participation rules.

Wynn Macau Responsible Gaming and Player Restrictions

At Wynn Macau, responsible gaming is an integral part of operating a regulated land-based casino. Our approach is built around the principle of knowing personal limits, understanding that casino games involve risk and keeping gambling separate from essential financial commitments. Responsible-gaming information includes education about the probability of winning and losing, awareness materials and information about exclusion options. Because our casino is a physical venue rather than an online casino, controls are centred on access restrictions, exclusion procedures, in-venue information and responsible-gaming support rather than online deposit-limit tools. Guests who feel that gambling is becoming difficult to control can use formal exclusion mechanisms and seek specialist support without continuing to enter the gaming floor.

Our Responsible Gaming Principles

• • Gambling should be treated as entertainment rather than as a reliable way to make money.
• • Every casino game carries the possibility of loss, and no membership tier, promotion or playing strategy guarantees a profit.
• • Guests should decide in advance how much money and time they are prepared to spend.
• • Essential household funds, borrowed money or money required for financial commitments should not be treated as a gaming budget.
• • Increasing bets in an attempt to recover previous losses can substantially increase financial risk.
• • Breaks from the gaming floor can help maintain awareness of time and spending.

Self-Exclusion

• • A person aged 21 or above can apply to exclude themselves from casino gaming through the formal self-exclusion framework.
• • Self-exclusion can apply to all casinos or to selected casinos according to the approved application.
• • The exclusion period can be set for a period of up to two years under the applicable framework.
• • Wynn Macau must observe an exclusion once it becomes effective for our casino.
• • A request to revoke an exclusion does not normally take effect immediately; the statutory cooling-off procedure applies before access can be restored.
• • Self-exclusion facilities are also supported through responsible-gaming kiosks available within the regulated casino sector.

Third-Party Exclusion

• • The regulatory framework allows an exclusion request to be initiated by certain close family members where the required conditions are met.
• • Eligible relationships can include a spouse and qualifying close relatives within the specified degree of relationship.
• • The affected person's confirmation is required under the established third-party exclusion process.
• • Once approved, the exclusion becomes a legal restriction on entering or remaining in the casinos covered by the application.

Statutory Gaming Restrictions

• • Guests under 21 are not permitted to enter or remain in casino gaming areas.
• • A person subject to an effective exclusion may not lawfully remain in the gaming area covered by that exclusion.
• • Guests who are obviously intoxicated or impaired by drugs can be refused access.
• • Separate legal restrictions apply to specified casino employees and other categories of persons covered by gaming legislation.
• • A person should not attempt to bypass an exclusion by asking someone else to gamble on their behalf.

Responsible Gaming Information and Support

• • Responsible-gaming information is available to help guests understand gaming risk and available support measures.
• • Educational material can explain the probabilities associated with winning and losing in casino games.
• • Responsible-gaming kiosks provide access to information and exclusion-related services.
• • Staff training and responsible advertising standards form part of the wider responsible-gaming approach.
• • Professional counselling and responsible-gaming support services are available through the wider regulated support network.

Practical Personal Gaming Limits

• • Set a firm spending amount before beginning a gaming session.
• • Set a planned end time and avoid extending play simply because a session is losing or winning.
• • Keep gaming funds separate from money intended for accommodation, food, travel or other essential expenses.
• • Avoid gambling while emotionally distressed or significantly affected by alcohol.
• • If maintaining personal limits becomes difficult, consider a break from gambling or formal self-exclusion rather than increasing play.

Wynn Macau Currency, Payment Methods, ATMs and Casino Winnings

At Wynn Macau, casino transactions take place within the local regulated financial and gaming framework rather than through an online wallet or sportsbook account. Hong Kong dollars are the principal currency used for much casino gaming, while the Macanese pataca is the official local currency and is widely used throughout the wider resort and city. Our authorised foreign-exchange facilities can handle permitted currency-exchange transactions, while an ATM is also available at Wynn Macau through a banking provider. Gaming-chip purchases, casino credit and large cash transactions are subject to casino-cage procedures, identification requirements and anti-money-laundering controls. The way a winning amount is paid depends on whether the guest holds table-game chips, a machine ticket or another approved gaming instrument.

Currencies Used at Wynn Macau

• • Hong Kong dollar: this is the principal currency associated with casino gaming and gaming revenue at our resort.
• • Macanese pataca: this is the official local currency and is widely accepted for non-gaming transactions.
• • Pound sterling: sterling is not the standard denomination of our casino chips. Where accepted for foreign exchange, it can be converted through an authorised counter at the applicable rate before funds are used locally.
• • Exchange rates can differ from card-provider or bank rates, so the final £ cost shown on a home bank statement may include the provider's own conversion rate or fees.

Foreign Currency Exchange

• • Wynn's authorised exchange operations can buy and sell permitted foreign legal-tender banknotes and coins under the applicable regulatory authorisation.
• • Eligible travellers' cheques can also fall within authorised foreign-exchange services.
• • Available currencies, denominations, identification requirements and exchange rates should be confirmed at the authorised counter at the time of the transaction.
• • Guests should use an authorised casino counter, bank or regulated provider rather than private individuals offering informal currency exchange around gaming areas.
• • Unauthorised foreign-currency exchange for gambling is a criminal offence under the current gaming-related legal framework.

Payment and Funding Methods

• • Cash remains a standard method for casino-cage transactions and the acquisition or redemption of ordinary casino chips.
• • The legal framework for regulated gaming credit recognises various forms of money and settlement, including cash, qualifying cheques, bank transfers and certain regulated electronic payment instruments.
• • This legal definition does not mean that every credit card, debit card, cheque, electronic wallet or bank-transfer method is automatically accepted for every retail gaming transaction at Wynn Macau.
• • Actual acceptance is subject to our casino-cage procedures, the nature and amount of the transaction, verification requirements and any restrictions imposed by the bank or payment provider.
• • Payment methods accepted in our restaurants, hotel, spa and retail areas are separate from casino-chip and gaming-credit procedures.
• • For significant transactions, additional verification can be required before funds are accepted or released.

ATMs at Wynn Macau

• • Banking ATM service is available at Wynn Macau.
• • The ATM is operated through the relevant banking network rather than as a casino gaming account.
• • Daily cash-withdrawal limits are determined by the ATM network, issuing bank and the customer's card arrangements.
• • An overseas card provider may apply cash-withdrawal fees, foreign-exchange charges or its own £ conversion rate.
• • An ATM withdrawal does not create or change Wynn Rewards status unless funds are subsequently used in eligible activity recorded under the programme rules.

How Table-Game Winnings Are Cashed Out

• • Genuine table-game chips can be presented at the casino cage for redemption in accordance with our validation and cash-handling procedures.
• • The casino may verify chips and the transaction before payment, particularly where the amount or circumstances require additional checks.
• • Large or unusual cash transactions can require identification, customer-due-diligence checks or information concerning the source of funds in accordance with anti-money-laundering obligations.
• • Payment is generally handled in the casino's operational currency rather than automatically converted into pounds.
• • A guest who wants sterling can arrange a separate authorised currency conversion, subject to the available exchange service and rate.

How Slot and Electronic Gaming Winnings Are Paid

• • Compatible slot and electronic gaming machines can issue a ticket or voucher representing the validated cashable value.
• • A valid TITO ticket can be redeemed through an approved ticket-redemption kiosk, the casino cage or another compatible procedure permitted by the gaming system.
• • Tickets are electronically validated before payment to prevent duplicate redemption.
• • If a ticket cannot be validated automatically, staff assistance and further verification may be required before a payout can be completed.

Tax on Wynn Macau Casino Winnings

• • There is no standard percentage deducted from an ordinary guest's casino payout by Wynn Macau as a personal gaming tax.
• • The gaming tax charged locally is principally imposed on casino operators and their gross gaming revenue rather than collected from each recreational player's individual winning payout.
• • For an individual recreational player under the ordinary tax treatment applicable at home, gambling winnings themselves are generally not subject to income tax merely because the amount is large.
• • Tax treatment can change where gambling forms part of a wider taxable business activity, another jurisdiction has taxing rights, or the person's residence and circumstances create separate obligations.
• • Currency conversion, bank charges and transfer fees are separate from tax and can still reduce the final £ amount received after funds are converted or transferred.

Transaction Verification and Security

• • We apply customer due-diligence and anti-money-laundering controls to relevant casino transactions.
• • Identification may be required for transactions reaching regulatory or internal verification thresholds.
• • We may request further information concerning source of funds or transaction purpose where risk-based procedures require it.
• • These checks can apply to deposits, casino credit, chip redemption, currency exchange and other substantial cash or electronic transactions.
• • Attempting to avoid verification by splitting, disguising or routing transactions through other people can result in additional scrutiny or refusal of the transaction.